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Technical Writer

Technical and Management Assistance Corporation | Annapolis Junction MD 20701 USA | Full Time | Posted: 10/22/2021

Job Descriptiontop

  • Work with Compliance Group Training Leadership and Staff to facilitate modernization and updates of Agency-wide mandatory Compliance Training
  • Build and maintain customer Job Aids, Quick Guides, and other Compliance Resources such as informative compliance related videos, demonstrations, tool training, and educational flyers
  • Understand and be able to explain complex compliance concepts to a wide variety of users in a way that is engaging and encourages maximum information retention
  • Gather and report on customer feedback to improve usability of these Job Aids, etc.
  • Act as an editor to ensure consistency in training documentation across all platforms, to include 508 Compliance, and use of mandated branding parameters
  • Provide support to Compliance Bootcamp Event Coordinators to track invitations, rosters, student materials, and feedback
  • Monitor and assist Compliance Training Division with suggestions for usage of existing training materials as well as suggest innovative training materials for future training

 

Job Requirementstop

Requirements:

  • At least 3-5 years of technical writing experience
  • Preferred degree in communications or training with a focus on English, writing, or graphic design
  • Extraordinarily detail-oriented editing capability; focus on QUALITY of work with strong written and verbal communication skills
  • Scribing and/or transcription skills are a plus
  • Excellent attention to detail and the ability to prioritize work on multiple tasks
  • Ability to own end-to-end documentation creation and tracking process
  • Positive attitude and willingness to tackle new challenges
  • Willingness to anticipate customer needs and introduce suggestions to make the customer's job easier
  • Proficiency in the following is mandatory:
    • MS Word
    • MS Power Point (including animations and transitions)
    • Outlook
    • Atlassian Confluence

  • Proficiency in the following is preferred:
    • Camtasia or Snag-It video capture and editing
    • Adobe Photoshop or other graphics editing software
    • Jira
    • Articulate Storylin

Job Detailstop

Location Annapolis Junction, MD, 20701, United States
Categories Education / Training / Instructor, Graphic Arts / Media / Advertising, Journalism, Information Technology
Sec Clearances Top Secret/SCI with Full-scope Polygraph

Location Maptop

Contact Informationtop

Contact Name Jennifer Procopio
How to apply A resume is required to apply to this job. Applications are sent to employer via email. Click on the link below and follow instructions.
Apply Click Here (apply to job)
Primary Phone 410-299-8661
Job Code TMAC-TW-2021