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Continual Service Improvement Specialist

ManTech | Annapolis Junction MD 20701 USA | Full Time | Posted: 01/24/2020

Job Descriptiontop

Secure our Nation, Ignite your Future

Become an integral part of a diverse team that leads the world in Mission, Cyber, and Intelligence Solutions. At ManTech International Corporation, you will help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer oriented Continual Service Improvement Specialist to join our team in the Annapolis Junction, MD area to provide unparalleled support to our customer and to begin an exciting and rewarding career within ManTech.



• This person will review existing processes, provide a gap analysis, and work to improve or establish new organizational processes.

• Work closely with key managers and stakeholders to promote cross-functional communication and build support for organizational objectives.

• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.

• Be the coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice.

• Collect, record and transcribe data in support of identifying the root cause in performance shortfalls and use process improvement techniques to drive quality.

• Must be able to work in a team setting or independently.

• Clearly understand risks and make data-driven recommendations for program improvement.


Position Requirements:

• Excellent writing, editing, organizational skills and a strong attention to detail

• Should have experience in organizational change management and process improvement, as well as possess the desire to support mission critical projects.

• 2 years of progressive experience in relevant areas including: strategic communications, data collection and analysis, and process improvement.

• Demonstrated experience in presenting data and/or analysis clearly and succinctly.

• Experience in development, implementation, and communication of strategies and initiatives to achieve objectives.

• Experience evaluating data and developing efficiencies to streamline processes.

• Demonstrated track record of reengineering business processes and driving adoption across an organization/department.

• Ability to create process flows using Visio

• Experience working on multiple concurrent projects



• Six Sigma (Green Belt)

Security Requirements: Must possess an active TS/SCI to be considered and must obtain and maintain a polygraph

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.

Job Detailstop

Location Annapolis Junction, MD, 20701, United States
Categories Administrative & Clerical
Sec Clearances Top Secret/SCI with Full-scope Polygraph

Location Maptop

Contact Informationtop

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Job Code R06603