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Release Manager

ManTech | Austin TX 78799 USA | Full Time | Posted: 07/10/2020

Job Descriptiontop

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Release Manager to join our team in Austin, TX. A Release Manager must have experience in management of individual releases of software, hardware or other system components.  Must have experience in coordinating with QA, Development, packaging and hardware teams. The release manager must have experience in documenting releases, risks and in maintaining the schedule of planned releases.

Skillsets: technical background: understanding of networking, OS, previous technical experience as System Administrator, DBA or developer.  Soft skills a plus: agile, release management, operations background.

Responsibilities include, but are not limited to:

  • Provide planning, coordination, and communication ensuring the successful deployment of software, and infrastructure modifications.
  • Install only approved and tested product versions, when required.
  • Review and verify the accuracy and reliability of back out instructions.
  • Work with the Application Manager to communicate the impact of planned maintenance to all stakeholders.
  • Troubleshoot problems associated with the planned maintenance in a release.
  • Keep the currency, accuracy, completeness, and timely close-out of change orders, service requests, and incident reports, verification of all data storage back-ups for assigned applications, accuracy of all labor hours recorded in the appropriate labor tracking and ticketing applications for assigned work, accurate and timely completion of server worksheets, storage request forms, firewall spreadsheets, and other artifacts required by internal ITOPS IO teams.
  • Maintain recorded labor hours associated with change orders, service requests, incident reports, and activity codes that accurately reflect the work performed for assigned applications.  The Contractor shall take immediate corrective action when labor hours are not accurate, reporting discrepancies to the on-site Contractor Manager for contract resources, and including the Application and Program Managers
  • Serve in a project management capacity for internal-facing maintenance and other activities, such as CRISP patching, load balancer upgrades, server builds and modifications, storage allocations, firewall changes, and other related activities.
  • Plan for systems implementation and continual improvement by participating in process design and implementation of procedures for the installation of maintenance to IT systems and infrastructure.
  • Keep the hardware inventory and software versions tracked and recorded in the CMDB.
  • Plan and manage maintenance and other deployment activities for assigned applications following release, configuration, and project management requirements, and applying Information Technology Infrastructure Library (ITIL) processes according to ITOPS IO policies and procedures.
  • Manage the build processes and manage the change and release processes using ITOPS IO’s work management tool.

Basic Qualifications:

  • Bachelor's degree in Engineering, Computer Science, or a related scientific/technical discipline and 10 years of relevant work experience. 8 years of additional relevant work experience may be substituted in lieu of degree.

Preferred Qualifications:

  • None

Security Clearance Requirements:

  • The selected candidate must be able to successfully pass a Department of Veteran's Affairs Background Investigation.

Physical Requirements:

  • Sedentary work


ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click and provide your name and contact information.

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Location Austin, TX, 78799, United States
Categories Professional
Sec Clearances Public Trust

Location Maptop

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Job Code R10596