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PeopleSoft HCM Support Analyst / Principal PeopleSoft HCM Support Analyst

Northrop Grumman | Washington DC 56901 USA | Full Time | Posted: 05/29/2020

Job Descriptiontop

Are you interested in expanding your career through experience and exposure, all while supporting a mission that seeks to ensure the security of our nation and its allies? If so, then Northrop Grumman is the place for you. As a leading global security company, we provide innovative systems, products and solutions to our customers worldwide. We are comprised of diverse professionals that bring different perspectives and ideas, understanding that the more experiences we bring to our work the more innovative we can be. As we continue to build our workforce we look for people that exemplify our core values, leadership characteristics, and approach to innovation.

Northrop Grumman Defense Systems (DS) sector is seeking an experienced PeopleSoft HCM Support Analyst to join our team of qualified, diverse individuals supporting the Department of Treasury's HRConnect program. The candidate will directly interface with our customer to provide Tier 2 support of Treasury's HR and Talent Management Systems. This position is in Washington, DC and allows for partial telework.

The candidate will manage incoming customer service inquiries, identify and assess customers' needs to achieve satisfaction, and respond efficiently to customer inquiries. Responsibilities include, but are not limited to, researching customer questions, providing an explanation to the customer, and assisting the customer with logging defects as needed. Additionally, the candidate will maintain high levels of customer satisfaction, be a subject matter expert on the HRConnect suite of applications, perform data loads for awards and performance ratings, run queries for the customer, and work effectively with employees, subcontractors, and the Treasury staff in a diverse team environment.

This position may be filled as a Level 2 or Level 3 PeoplSoft HCM Support Analyst.

Qualifications:

Basic Qualifications:

Level 2 Basic Qualifications:
- Bachelor's Degree and 2 years of relevant experience or 6 years of relevant experience in lieu of a degree
- 3 years of functional experience with PeopleSoft Human Capital Management
- Ability to independently organize work, prioritize tasks, and manage multiple and changing priorities
- Ability to work independently or as a team member
- Ability to provide scheduled and ad hoc evening and weekend support
- US Citizenship

- Ability to obtain and maintain a Public Trust clearance

- Availability for minimal travel for trainings

Level 3 Basic Qualifications:
- Bachelor's Degree and 5 years of relevant experience, or Master's Degree and 3 years of relevant experience, or 9 years of relevant experience in lieu of a degree
- 3 years of functional experience with PeopleSoft Human Capital Management
- Ability to independently organize work, prioritize tasks, and manage multiple and changing priorities
- Ability to work independently or as a team member
- Ability to provide scheduled and ad hoc evening and weekend support
- Possess US Citizenship
- Ability to obtain and maintain a Public Trust clearance

Preferred Qualifications:

- Federal HR experience to include personnel action processing (PAR), manager/employee self-service, performance
management, compensation, approval workflow engine (AWE), and/or learning management
- Strong SQL and PS Query skills
- Prior hands-on HRConnect experience
- Experience interacting with the National Finance Center (NFC) for payroll interface purposes

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.

Job Requirementstop

Job Detailstop

Location Washington, DC, 56901, United States
Categories Computer Software
Sec Clearances Public Trust

Location Maptop

Contact Informationtop

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Job Code 20015220