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Desktop Support - Entry Level (Secret Clearance)-JBAB

KaylaTek, Inc. | Dept Air Force Pentagon DC 20330 USA | Full Time | Posted: 11/27/2020

Job Descriptiontop

KaylaTek has an exciting Desktop Support Journeyman opportunity supporting the recently awarded AFNCR contract. This is a high visibility position supporting a premier Air Force contract at Joint Base Anacostia Bolling (JBAB). 

Essential Job Functions

  • Provide installation and support services for computer hardware, standard and local software applications, communications, e-mail accounts, desktop and laptop systems, multi-function output devices, and computer support to both local and remote users.
  • Provide desktop imaging services using Microsoft System Center Configuration Manager (SCCM)
  • Installation services include managing the setup, installation, moves, adds, and changes for IT hardware and software. Assist users with hardware, software, and operational support requirements using industry standard practices. Tickets are retrieved from the Remedy system.
  • Troubleshoot IT related hardware, e.g., computers, laptops, printers, scanners, speakers, PDA's, cell phones, monitors, desktop cameras, and other peripheral devices, software, etc., to determine the best method of repair.
  • When necessary coordinate the repair activities with the manufacturer or extended warranty vendor. Have basic LAN (Local Area Network) and WAN (Wide Area Network) operational knowledge and/or general working knowledge of how devices on a network communicate with each other.
  • Provide IT services for MS Internet Explorer applications, and common system software.
  • Provide IT infrastructure after hours & weekend support as necessary.             

 

 

Job Requirementstop

    

Basic Qualifications

  • Bachelor's Degree in Information Technology, Information Systems, or Computer Science
  • Final Secret required (or Final Top Secret Clearance preferred)
  • Currently possess DoD IAT Level II certification, Security+CE or higher.
  • Experience with Microsoft System Center Configuration Manager (SCCM)
  • Experience with DoD Risk Management Framework (RMF)
  • Minimum of 4-8 years of experience supporting operations centers supporting 15,000 or more customers integrating service providers for a blend of basic and premier customers.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Apply at:  https://kaylatek.isolvedhire.com/jobs/164557.html

KaylaTek is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. KaylaTek also participates in e-Verify.

Job Detailstop

Location Dept Air Force Pentagon, DC, 20330, United States
Categories Counter Intelligence & /SIGINT/HUMINT/MASINT, Computer Software, Customer Service & Help Desk, Government
Sec Clearances Secret
Experience Years 3 yrs
Pref Degree High School

Location Maptop

Contact Informationtop

Contact Name Teresa Drwiega
How to apply A resume is required to apply to this job. Applications are sent to employer via email. Click on the link below and follow instructions.
Apply Click Here (apply to job)
Primary Phone 703-896-7697
Job Code 2020-51